This policy strictly applies up to 7 days after purchase. To be eligible for a return, the purchased product must be unused , unwashed , in the same original packaging including original labels. Only regular priced items may be credited. Sale items cannot be credited. To complete your return, we require a receipt or proof of purchase.


We do not offer a refund but only a credit note for the amount purchased if the above general conditions are met. Sale items Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged.

Need help?

Contact us at fullmarks@melita.com for questions related to refunds and returns.
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